FAQs 

IT Managed Services 

By partnering with AiMTECH, you have all the benefits and experience of an IT department at the fraction of the cost. Rather than employing a whole IT department with all the necessary set-up costs. You will pay a monthly fee per device per month. AiMTECH’s service help desk is available all year round without any downtime such as holiday requests or sickness. Reducing the downtime of employee’s productivity which is sometimes a forgotten cost to your business. 
An IT managed service is an outsourced IT department. Providing all the services and benefits at a fraction of the cost of an internal department. With AiMTECH’s managed IT services, you will enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems do not become big and expensive and in most instances, you will not even know there was ever an issue. 
AiMTECH has 20 years’ experience transforming IT departments in large organisations. We conduct an IT health check on your IT estate. Providing an in-depth report and where necessary our recommendations. Our goal is to provide efficient digital cost savings solutions across all departments 
As a partner with AiMTECH we will get to know your business and your business strategy. We will then provide a bespoke IT strategy to align with your current one. Having a 2-year plan with strategic goals and targets for growth development. 
AiMTECH work with you to understand your business goals and aspirations, so we can deliver a roadmap detailing exactly how you can get there. We will tailor the amount and level of IT support and consultancy based on your needs. We do not just provide one-off solutions; we create an IT strategy for our clients to ensure long-term success and an approach to technology that evolves with your business. We add value and essentially streamline your business and improve efficiency across all departments. 

IT Consultancy 

By partnering with AiMTECH we develop a working relationship with your company key stakeholders. We can then develop a bespoke IT strategy with a costed plan for providing best practice. By working with you and understanding your business we can align the IT strategy along with the businesses current one. 
AiMTECH has 20 years’ experience aligning IT and business departments. Providing efficiency throughout the business. We will work with you to understand your business requirements recommending digital transformation and system improvements where necessary. Ultimately, we aim to uncomplicate your environment and make I.T simple. 
Let AiMTECH take care of your IT systems. For an easily budgeted, small, fixed monthly fee a mere fraction of the cost of hiring a technician. We will take away the worry, frustration, and considerable cost of managing your IT environment. Our managed IT services solution keeps watch over your systems 24/7, and we step in the moment we discover anything amiss. In most instances, you will not know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big … and expensive! 
By contacting AiMTECH, we will work with you to create a 2-year plan with strategic goals and targets for growth development. 
At AiMTECH we have the expertise to create a process improvement plan bespoke to your needs. Having 20 years of experience implementing processes throughout large organisations. Providing digital transformation and accountability where necessary. Speak to one of our experts about your requirements or questions you may have. 

Project Management 

Implementing best practice for IT projects is second nature to AiMTECH. We have the expertise and experience to design a bespoke management plan. Which fits your business requirements and within your designated timeframe, whether it is to support existing systems or assist in ad-hoc projects. We keep I.T simple and deliver what is required. 
By speaking to one of AiMTECH’s experts we will assist you every step of the way. Asking the right questions from the start. Understanding your IT network to mitigate any risk for the transformation to go as smoothly as possible. We will demonstrate any cost savings that will be achieved once the transformation is complete. By reducing costs, your organisation can increase resources in other areas. Any digital transformation should be applicable to your business. By evaluating your current applications questioning whether they still meet your business needs. As well as recognising any issues they may be causing. Removing over-complicated systems and keeping IT simple. Above all having the right plan in place from the start for your business requirements is essential. 
Speak with AiMTECH we provide roadmaps for our customers with strategic goals and targets for growth development. 
Risk Management is the application of risk management methods to information technology to manage IT risk. Risk is associated with the use, ownership, influence, operation, involvement, and adoption of IT within your business. AiMTECH oversees your IT network putting the appropriate controls in place and providing reports on risk-related issues. 
From ad-hoc, helpful advice to a fully managed design and implementation, we are happy to provide as much or as little help as you need, with our tailored IT consulting services. Speak to one of our highly experienced consultants today, who have a wealth of both business and technical expertise. 

IT Managed Services 

If there is one certainty in IT, it is that things are uncertain. Computers crash, the software does not work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full-blown business interruption. Are you leaving IT to chance? 
 
Our fully managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We will catch (and fix) the little problems before they become big ones in many cases before you are even aware that there is an issue. For extra peace of mind, we put into place agreed Service Level Agreements (SLA) which define the level of service expected by our customers, laying out the metrics by which our service is measured. Monthly reports are then constructed to indicate our performance responding and resolving issues when and where necessary. 
 
Speak to one of the AiMTECH experts who will be happy to discuss your support requirements. 
AiMTECH will ask the right questions to understand your IT systems and business requirements. Providing recommendations and cost-effective solutions to make I.T simple where necessary. In most cases small adjustments can be made, creating a huge impact on the efficiency of departments throughout your business. 
AiMTECH manages our customer's networks and carries out regular IT health checks, preventing and combating the ongoing threat of data fraud and cyber-crime. Ensuring that security is maintained across the estate with Cyber Essentials being used as the benchmark. 
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